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    • Archive 2005 - 2010
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        2012 Archive Poster
        Abstract
        Supporting Level 2 services in County Durham & Darlington

        Author(s)

        Eve Wouldhave, Dawn Cockburn and Emma Sarsfield

        Presenter(s)

        Eve Wouldhave  Specialist Stop Smoking Advisor (Level 2 support), Co Durham & Darlington Foundation Trust

        Abstract

        Our role is to provide intensive support to commissioned providers of the level 2 stop smoking service, to ensure that they meet the service specification. Our KPI require us to visit level 2 providers, record the information gathered during these visits and report it to the commissioner on a 6 monthly basis. There are 120 commissioned providers across Co Durham and Darlington and almost 400 trained level 2 advisors (intermediate advisors) who are all given the same level of intense support by a dedicated team of three stop smoking advisors. We invest over 4000 hours per year to training and supporting the level 2 service.

        The level 2 services contribute to the vital signs targets and in 2011 contributed 48% of the total number of quitters for Co Durham & Darlington (having seen 8,516 people) with a quit rate of 46%.

        Our role is only possible due to the dedication of the team towards forging positive working relationships with all of those who we support. We are contacted on a daily basis by intermediate advisors who require on the spot problem solving with a variety of issues from quit manager to client issues.

        Presenter biography

        Eve Wouldhave has been a Specialist Stop Smoking advisor with Co Durham & Darlington for 12 years. She was a specialist advisor with pregnant smokers for many years and took the opportunity to work with level 2 services in 2011
        Dawn Cockburn is an addictions specialists having worked previously in residential alcohol rehab unit and within the prisons settings, She has been a Specialist Stop Smoking Advisor with Co Durham & Darlington for 8 years, having taken the lead on setting up robust support systems for level 2 services generating positive quit rates.


        Source of funding: Co Durham & Darlington Foundation Trust

        Declaration of interest: None

         
        Abstract
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