Becoming a service provider within the West Midlands tariff scheme: Challenges, frustrations, adaptations & opportunities in order to deliver sustainable stop smoking services
Author(s)
Natalie Hinsley, Hayley Sparks and Mohammed Patel
Presenter(s)
Natalie Hinsley Lifestyle Services Manager, Coventry & Warwickshire Hospital, Coventry Community Health Services
Hayley Sparks Specialist Stop Smoking Advisor - Clinical Lead for Primary Care, Coventry Community Health Services
Abstract
This presentation will cover how Coventry Stop smoking service was delivered pre-tariff introduction, preparing the service for a tariff model in a provider market, support and resources required to implement and an example of a sustainable service model developed and implemented throughout 2010 / 11. The service has adapted its service model to support clients holistically and is now part of an integrated lifestyle service alongside health trainers.
The service has dealt with many challenges. Firstly establishing partnerships with GP’s and pharmacies to deliver interventions when only paid for outcomes and not activity. Secondly switching focus from targets to outcomes. This includes 4 week quitters but in addition 12 week quitters and in pregnancy, delivery quitters.
There have been many frustrations throughout the year, supporting clients from specific vulnerable and deprived groups with little reward; working alongside and with other providers.
However, moving forward into 2011/12 a sustainable service model has been implemented with success. 95 sub-contracts are in place; with higher than anticipated results and improved quit rates.
Due to partnership working from an integrated approach it has opened up further opportunities for stop smoking to be delivered within a lifestyle service as well as alongside other future tariff contracts.
Source of funding: Service is funded from West Midalnds tariff scheme.
Hayley Sparks place at conference is to be funded by Pfizer.
